“How come the watches sold on Luxury 2 Watch are so cheap, if they are 100% genuine?”

All the time pieces that are sold on www.luxury2watch.com are 100% authentic and the reason that we are able to sell them at such a great prices is because we don’t have the same overheads as a high street store, plus we buy our products in bulk quantities as surplus inventory from authorised dealers.

“Do the watches come with a warranty?”

Every timepiece sold through www.luxury2watch.com comes with a 2 year warranty, which is covered by our own brand, despite the fact that some manufacturers only offer up to 1 years warranty.

“Are the watches new or second hand/refurbished?”

All of the timepieces that we sell are in a brand new, unworn condition and are neither second hand or refurbished.

“Do I have to pay for delivery and how will my watch be sent?”

All items are sent via insured courier only, which is a totally free service that we provide, for all purchases over the value of £1,500.00.

“If I am unhappy with a purchase that I make, can I return it and will it cost me?”

We do accept returns, as long as they meet our returns policy, however, sadly you will incur a small charge for this.

“Are all payments made via this site safe?”

All payments are 100% secure and hacker proof. Our merchant payment system is provided by www.google.com, whom pride themselves on their superior web technologies.

“I’m unsure about what the various movements are, can you provide details on this as there’s nothing on the site?”

Whereas we don’t give a detailed explanation of this information on our site at present, you can contact our customer services via customer.services@luxury2watch.com who will be more than happy to help.

“Given the value of some of your items is quite high, can I pay in instalments?”

Unfortunately we need to take payment in full, however, we do work very closely with a ‘3rd Party’ finance provider, who can arrange credit for you. The typical APR of which is around 12.4%.